
MSS vs MDR
Managed Security Services vs Managed Detection & Response
Security Incidents Are Not Technology Failures.
They are structural failures.
The Real Problem with Today's Security
Despite implementing various security solutions, companies today remain vulnerable to attacks. The reason is simple: incidents don't occur due to the 'absence of technology' but because there's no systematic 'structure' for detecting, sharing, and responding to threats. This is the core of PAGO's structure-based security approach.
Traditional MSS (Managed Security Services) merely alert customers when alarms sound. Whether threats spread or cause actual damage ultimately becomes the customer's responsibility to resolve.
MDR, on the other hand, doesn't just provide alerts, it performs analysis, response, and proactive measures. It's a structure that identifies suspicious signs before alarms even sound and intervenes in real-time with customer approval.
Detailed Feature Comparison
While MSS alerts you to potential threats, MDR takes a more active role by fighting those threats directly.
MSS
Managed Security Services
• Reactive alert notifications
• Limited to business hours
• Customer handles response
• Rule-based or signature matching
• Fragmented event-based analysis
• Is primarily monitoring staff
MDR
Managed Detection & Response
• Proactive threat hunting
• 24/7 by 365 monitoring
• Real-time response and containment
• Al-driven analysis with active threat hunting
• Behavior-based analysis with context
• Expert team
Frontline Security:
The Emergency Room Approach
PAGO calls this responsive approach "Frontline Security." Just as an emergency room intervenes before illnesses become critical, PAGO blocks cyber threats before they escalate.

When Structure Matters:
Real-World Impact
Ransomware Attack
MSS Response: The alert is send to customer. So 8 hours later, entire network encrypted.
MDR Response: Suspicious activity detected. Threat contained within 15 minutes and there are zero data loss.
Data Exfiltration
MSS Response: Weekly report shows anomalous traffic. Investigation takes 3 days.
MDR Response: Real-time behavioral analysis triggers immediate isolation. Threat neutralized in 30 minutes.
Persistent Threat
MSS Response: Months of undetected lateral movement. Discovered during routine audit.
MDR Response: Proactive threat hunting identifies indicators. Threat eliminated before establishing persistence.
